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1. WINDOWS SURFACE PRO KEYBOARD NOT WORKING UPDATE
2. WINDOWS SURFACE PRO KEYBOARD NOT WORKING PASSWORD
3. WINDOWS SURFACE PRO KEYBOARD NOT WORKING WINDOWS 8
4. WINDOWS SURFACE PRO KEYBOARD NOT WORKING WINDOWS

Use the touch screen or mouse to bring up the on-screen keyboard.

WINDOWS SURFACE PRO KEYBOARD NOT WORKING WINDOWS

If you do not know which key was held down, you may want to try pressing each key (Ctrl, Shift, Alt, and the Windows key) in turn. Try each of the following steps one at a time until the issue is resolved: Windows does not reset the state of the keyboard when the keyboard is reconnected. This can happen if the keyboard is unplugged from the USB port while a key is held down, or if a laptop or tablet is undocked while a key is held down on a keyboard connected to the dock through USB. This is mainly an issue if it was the Ctrl, Shift, Alt, or Windows key being held down. If a keyboard is disconnected while a key is being held down (either intentionally or accidentally), when the keyboard is reconnected, it may not respond, or it may act as if the key is still held down.

WINDOWS SURFACE PRO KEYBOARD NOT WORKING WINDOWS 8

To learn more, see Restore or reset Surface for Windows 10.Windows 8.1 Windows 8 More.

WINDOWS SURFACE PRO KEYBOARD NOT WORKING UPDATE

If Windows Hello was working before, a recently installed app, driver, or update might be causing the problem. Then select Start > Settings > Accounts > Sign-in options > Windows Hello PIN, and select I forgot my PIN. If you're also unable to sign in with your PIN, you may need to reset it. After that, select Set up to set it up again. To remove your fingerprint, select Start > Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove. Remove your fingerprint, then set it up again.

To do this, select Start > Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Add another. To improve recognition, select Start > Settings > Accounts > Sign-in options > Windows Hello Face, and then select Improve recognition.Īdd another fingerprint. Troubleshoot problems with your Microsoft mouse or keyboard To learn more, see Restore or reset Surface for Windows. Then select Start > Settings > Accounts > Sign-in options> PIN (Windows Hello), and select I forgot my PIN. To remove your fingerprint, select Start > Settings > Accounts > Sign-in options > Fingerprint recognition ( Windows Hello) > Remove. To do this, select Start > Settings > Accounts > Sign-in options > Fingerprint recognition ( Windows Hello) > Add another. Sign in with your PIN, and then try one or both of the following:Īdd another fingerprint. Place your finger at a different angle, or try placing your finger on the power button a little longer. Use the same finger you used when you originally set up Windows Hello Fingerprint. That means the power button is ready to be used as a fingerprint reader. Make sure the LED light is on around the power button.

If you’re not able to sign in using Fingerprint Power Button on Surface Laptop Go, here are a couple of things to try: (Some Surface Laptop Go models don’t have Fingerprint Power Button.) If the fingerprint reader on your Surface Pro Type Cover isn’t working, detach it and then reattach it to your Surface Pro, and try using it again. If you’re not able to sign in using Fingerprint Power Button on Surface Laptop Go, here are a couple of things to try: (Some Surface Laptop Go models don’t have Fingerprint Power Button. To improve recognition, select Start > Settings > Accounts > Sign-in options > Facial recognition (Windows Hello), and then select Improve recognition. If the fingerprint reader on your Surface Pro Type Cover isn’t working, detach it and then reattach it to your Surface Pro, and try using it again. This might also occur if the device has been moved and the lighting conditions are dramatically different in the new location. This error message can occur if you wear glasses and did not set up face recognition to recognize you both with and without your glasses. When imaging the machine, both the keyboard and trackpad work in Windows PE. If you get one of the following error messages when you try to sign in to Windows Hello, try the corresponding troubleshooting steps:Ĭouldn’t recognize you. When rebooting the machine, the keyboard and trackpad both work when in the BIOS.

WINDOWS SURFACE PRO KEYBOARD NOT WORKING PASSWORD

If that happens, sign in with a PIN or password instead, and then set up Windows Hello again. If your face or fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get an error message when you try to sign in through Windows Hello. Windows Hello doesn't recognize me, or I get an error message when I try to sign in When you come to your Surface Pro 3 or Surface Pro 4 and the keyboard and trackpad do not work at all here is a quick fix. To check if Windows Hello works, you need to select that option. Note: If you’ve set up multiple sign-in methods, like a password, a PIN, and Windows Hello, Windows will show those options at the sign-in screen.